COMPREHENSIVE REVIEW FOR THE OMNISTUDIO-CONSULTANT EXAMS QUESTIONS

Comprehensive Review for the OmniStudio-Consultant Exams Questions

Comprehensive Review for the OmniStudio-Consultant Exams Questions

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Salesforce Certified OmniStudio Consultant Sample Questions (Q138-Q143):

NEW QUESTION # 138
A company has a requirement to create a 360° view of their customers using FlexCards. At this company, customer data is stored in Salesforce but also in external legacy systems. A consultant reviews the use cases needed and recommends a FlexCard canvas that contains 5 child FlexCards inside the state of the parent FlexCard.
How many different data sources can be configured using FlexCards in this scenario?

  • A. 0
  • B. 1
  • C. 2
  • D. 3

Answer: A

Explanation:
The number of different data sources that can be configured using FlexCards in this scenario is 6. A FlexCard can have one data source per state, and a state can have multiple child FlexCards, each with its own data source. Therefore, the parent FlexCard can have one data source for its state, and each of the 5 child FlexCards can have a different data source, making a total of 6 data sources


NEW QUESTION # 139
Which element retrieves data from a Salesforce picklist in an org?

  • A. Lookup
  • B. DataRaptor Extract Action
  • C. Mark this item for later review.
  • D. Select
  • E. Calculation Action

Answer: A


NEW QUESTION # 140
The design team creates a mock-up proposal of an OmniScript for sales that includes more than 25 steps. Th consultant reviews the proposal and sees that the OmniScript will be used for three different and complex sal processes: change of plan, new sale, and loyalty. The user will select the type of sale at the beginning of the interaction, and then the OmniScript will branch into either change of plan, new sales, or loyalty processes. E process will contain multiple decision points for the user.
Following best practices, what should the consultant recommend to improve the planned design of this OmniScript?

  • A. Create a specific OmniScript for each business process.
  • B. Add more Step elements to create shorter pages.
  • C. Add more conditional views to branch the OmniScript into logical sections.
  • D. Pass the process type as an input
    parameter.

Answer: A

Explanation:
The consultant should recommend creating a specific OmniScript for each business process to improve the planned design of this OmniScript. Having one OmniScript for three different and complex sales processes will make the OmniScript too long and complicated, and will affect the performance and maintainability. Creating separate OmniScripts for each process will make them more manageable and user-friendly, and will also allow for more customization and flexibility


NEW QUESTION # 141
A company needs to create some boundaries for their sales teams regarding the minimum and maximum discounts that can be applied to their orders. The discount thresholds are set using adjustments such as 5%,
10%, 15%, 20%, 25%, and 30%. The minimum adjustment and the maximum adjustment are determined by their region and their customer lifetime score.
Which two OmniStudio tools should the consultant recommend to meet these requirements' Choose 2 answers

  • A. DataRaptor Transform
  • B. OmniStudio Action
  • C. Calculation Matrix
  • D. Calculation Procedure

Answer: C,D

Explanation:
The two OmniStudio tools that should be recommended to meet these requirements are Calculation Procedure and Calculation Matrix. Calculation Procedure allows the designer to define a multi-step calculation process that can use data from various sources. Calculation Matrix allows the designer to define a table of values that can be used as inputs or outputs for calculations. In this case, a Calculation Matrix can be used to store the discount thresholds based on region and customer lifetime score, and a Calculation Procedure can be used to apply them to the orders. OmniStudio Action is not needed for this scenario, as there is no interaction involved. DataRaptor Transform is not suitable for this scenario, as it is used to transform data from one format to another.


NEW QUESTION # 142
A business is creating an agent console with FlexCards to provide a 360° view of their customers. The business wants the following information displayed:
* Account information including account name, phone, and website
* Active opportunities related to the account
* Active contracts related to the account
* The ability to view and renew contracts
An Integration Procedure will be used to retrieve Account, Opportunity, and Contract data.
How should the consultant design the FlexCards to meet these requirements?

  • A. Parent FlexCard with single Child and multiple Card States
  • B. Parent FlexCard with multiple Child and Card Actions
  • C. Parent FlexCard with single Child and Card Actions
  • D. Parent FlexCard with multiple Child and different Card States

Answer: B


NEW QUESTION # 143
......

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